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How to check a campaign with SendProofs

Three things to know: how to save the delivered test email, how to upload it, and what the report will ask of you. Signed-in operators see this same guidance inside the workspace.

The workflow

  1. Send a test campaign to your own inbox

    Through the same platform and settings planned for the real send — the test must go through the real link rewriting.

  2. Save the message that actually arrived

    As a .eml file. Gmail on a computer: open the email → More → Download message. Outlook on the web: More actions → Download, then confirm the saved format is .eml rather than .msg. Apple Mail on Mac: File → Save As → Raw Message Source. Step-by-step guides: Gmail, Outlook, Apple Mail.

  3. Upload it to your workspace

    Files up to 2 MiB (2,097,152 bytes) with the .eml extension. SendProofs extracts the links and images, classifies protected actions, and runs bounded public checks.

  4. Act on the evidence

    Fix Broken items in your sending platform, review Warnings and Protected items by hand, then send a fresh test and recheck. SendProofs never edits the campaign for you.

  • New Outlook for Windows: open the message, then choose More actions → Save as and confirm .eml is offered.
  • Classic Outlook for Windows: File → Save As may produce .msg. Use an export that offers .eml; renaming .msg does not convert it.
  • Gmail mobile or Apple Mail on iPhone/iPad: open the same mailbox on a computer and use the desktop path.

Still blocked? Contact support with the mail app and version you use — and do not attach the campaign email to the support request.

Reading the report

Every resource lands in one of six states — Healthy, Warning, Broken, Protected, Blocked or Inconclusive — each with a concrete next action. How to read a SendProofs report walks through all of them. Two rules worth internalizing: Protected links are never opened, and an Inconclusive result is neither a pass nor a failure.

Ready to check a test email?

Free workspace — 100 resource checks a month, no card at signup.

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